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Monday 26th November 2018

Agendize On Demand Widget custom fields unavailable

A bug caused the widget forms table to be deleted upon resource deletion.

Effects:

  • All creations or modifications of widget forms between 10:00 and 17:45 EST on November 26th are lost.
  • All appointments booked between 10:00 and 17:45 EST on November 26th have no widget form (ie custom fields) attached.

[26/11/2018, 17:45 EST] Fixed.

[26/11/2018, 16:50 EST] Expected time of resolution: Within one hour.

[26/11/2018, 16:30 EST] Data recovering in progress. Custom fields won't be stored in the database for all appointments booked since the error occurred.

[26/11/2018, 12:30 EST] We've identified the cause of the error, still working on its resolution.

[26/11/2018, 10:00 EST] In the scheduling tool, the custom fields are currently not displayed during the booking process, nor are they available via API.